General Manager

As a General Manager, you’ll put your professional and personal skills to work as you manage an entire restaurant. You’ll be responsible for bringing the most out of the Managers, Team Leaders, and Team Members that work for you as they deliver excellence again and again to our customers. Being a Manager at Whataburger is an incredibly important job. You’ll serve as both a restaurant leader and a team member. You’ll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.Responsibilities
Ensure Quality StandardsNo expired productNo “Hold to Sold”Communicate Issues with Area ManagerMaintain Cleaning and Sanitation Procedures2 Boil outs a weekFilter every 12 hoursNo clutter anywhere – everything in placeAll dry storage shelving on wheels – moved In/Out when neededFamily members constantly cleaning, even when it looks cleanDumpster area spotlessGrease bin – maintainedManager should have schedule submitted to you by 3p.m. WednesdayApprove all orders for Sygma and FlowersRequires min employees per shift even on low volume (will be discussed with Area Manager)Any employees that do not meet all uniform standards, including all management will be sent home, no exception.GM work schedules will vary to what’s needed within the unit.Request for Holiday weekend must be approved by your supervisor prior to scheduling.Deposits must be taken to the bank three (3) times a day. No exceptions!New hires must have all paperwork (Emcentrix completion, back office, food handlers card) prior to receiving a uniform.Always have a positive attitude. A simply “Hi” to your employees can change their attitude for the better.Effective communication skillsMust be able to remain calm during a stressful time and keep the employees at easeResponsibleUniform must be presentablePersonable with employeesAble to motivate employeesGive the employees something to strive forAbility to listenMust be open mindedMust inspireMust create unityFocus on the job at handWillingness to learnCustomer Service
Make sure that all customers are leaving “Highly Satisfied.”Perform table touches and make sure that the customers know that their business is greatly appreciated.Food Prep & Delivery
Whataburger strives to “Serve the Highest Quality Product” each and every time a food item leaves the back line.
#J-18808-Ljbffr