Inside Sales Manager

Inside Sales Manager

Job Summary of Inside Sales Manager:

This role leads and manages an inside sales team, focusing on sales strategy development, team leadership, and performance optimization. The role requires strong communication, organizational, and problem-solving skills to drive sales growth, enhance customer satisfaction, and ensure seamless operations across locations. This position plays a critical role in achieving sales targets and fostering a motivated and collaborative team environment.

Job Duties and Responsibilities of Inside Sales Manager:

• Develop and implement effective sales strategies tailored to the team and market.
• Set and monitor sales targets, KPIs, and performance metrics to achieve business goals.
• Track and analyze market and team sales data to identify trends, opportunities, and areas for improvement.
• Lead, mentor, and motivate the inside sales team to optimize performance and productivity.
• Provide consistent coaching, development, and accountability to ensure the execution of quality sales processes and strategies.
• Conduct call coaching sessions and critical conversations to improve sales outcomes.
• Attend appointments, customer account reviews, and trade shows as needed.
• Provide regular performance reports and insights to senior management.
• Conduct audits and address any gaps in team performance, ensuring alignment with business objectives.

Qualifications and Experience of Inside Sales Manager:

• Ability to efficiently manage a team with limited sales experience.
• Self-motivated, results-oriented, and driven by both financial and career opportunities.
• Advanced selling and negotiation skills.
• Excellent verbal and written communication skills.
• Strong management skills, including mentoring, coaching, and counseling for sales optimization.
• Proficient in computer systems and technology.
• Passionate about recruiting, retaining, and developing talented sales professionals.
• Collaborative mindset that fosters teamwork and ensures successful outcomes.
• Advanced knowledge of Salesforce.

Benefits of Inside Sales Manager:

• Salary Range: $72,000 - $85,000, plus commission potential based on meeting goals/quota (up to $34,000).
• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and Holiday Schedule.
• Online and Retail Discounts, Staples Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.

Salary:

Salary Range: $72,000 - $85,000, plus commission potential based on meeting goals/quota (up to $34,000).

About Staples, Inc.:

Quill, a valued part of the Staples family since 1998, has been a leader in office supplies since 1956. Known for delivering essential services, solutions, and exceptional customer support, Quill ensures the success of its customers and associates. Offering an extensive product range from office supplies to custom print and technology, Quill provides unmatched rewards with every order. Join a Staples that empowers its people, fosters collaboration, and is committed to achieving success through its inclusive culture.